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FAQ

Whether you're new to energy switching or just want to learn more, George is here to help you make informed decisions with ease.

Switching Process

How does energy price comparison work?

George compares tariffs from various suppliers based on your energy usage and preferences. We analyse factors like unit rates, standing charges, and contract terms to find the best deal for you. Our advanced AI ensures you get accurate, up-to-date comparisons tailored to your specific needs.

Is switching energy suppliers complicated?

Not at all! With George, switching is simple and hassle-free. We guide you through each step, handling the paperwork and communications with both your old and new suppliers. You just need to provide some basic information, and we'll take care of the rest.

How long does switching take?

Typically, the switching process takes 17-21 days to complete. This includes a 14-day cooling-off period required by law. However, your energy supply continues uninterrupted throughout this time, and you'll be informed of your switch date well in advance.

Will my energy supply be interrupted if I switch?

Absolutely not. Your energy will continue to flow without any interruption. The only change you'll notice is a different company name on your bill and potentially lower costs!

Pricing & Fees

Can I switch if I'm in a fixed-term contract?

Yes, you can switch at any time. However, if you're still within your fixed-term period, you may need to pay an early exit fee. George can help you calculate whether the savings from switching outweigh any exit fees, ensuring you make the best financial decision.

What is the Ofgem energy price cap?

The Ofgem price cap is the maximum amount energy suppliers can charge for standard variable tariffs. It's reviewed twice a year and aims to ensure fair pricing. However, it's important to note that this is a cap, not necessarily the best available rate – George can often find you better deals.

Are there any fees for switching?

Using George to compare and switch is completely free. We're paid by energy suppliers when customers switch through us, but this doesn't affect the prices you see or pay.

How much can I save by switching?

Savings vary depending on your current tariff, usage, and available deals. On average, households can save hundreds of pounds per year by switching. George will provide you with a personalised estimate of potential savings based on your specific circumstances.

Technical Details

What information do I need to switch?

To get the most accurate comparison, it's helpful to have a recent energy bill handy. Key information includes your current supplier, tariff name, energy usage, and postcode. Don't worry if you don't have all this – George can still provide estimates based on your house type and occupancy.

What are green energy tariffs?

Green energy tariffs use electricity from renewable sources like wind, solar, or hydroelectric power. Some also offset gas usage. Choosing a green tariff supports the development of renewable energy and can help reduce your carbon footprint.

Can I switch if I have a prepayment meter?

Yes, you can switch with a prepayment meter. While your options might be slightly more limited, there are still potential savings to be made. George can help you find the best prepayment tariffs or even explore options for switching to a standard meter if that's more suitable for you.

How can I find out my energy usage?

Your energy usage is typically found on your bill, measured in kilowatt-hours (kWh). If you have a smart meter, you can get even more accurate, up-to-date information. Don't worry if you're unsure – George can help estimate your usage based on your home size and occupancy.

Can businesses use this service to switch energy suppliers?

Currently, our service is focused on domestic energy customers. However, we're exploring options to expand our offerings to businesses in the future. Stay tuned for updates.

Is Meet George related to George at Asda?

No, Meet George is an independent AI-powered energy comparison tool, helping UK households find better energy deals. We have no affiliation with Asda, Walmart or its George brand.

Still have questions?

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Meet smarter switching. Meet George.

George is here to help. Simply upload your home energy bill and he'll do the rest.

Talk to George and switch today!